I have tried several times for several hours to reach someone in your organization. I am sorry to say I have been UNSUCCESSFUL! I have filled this request for details several times. My warming shelf (grill type) inside the BBQ is pitted and rusted I would like new grates and While Im at I the burner part...
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We contacted customer service multiple times (phone and via email) Our barbecue has a cracked hood and as a result, collapsed while barbecuing. We called customer service and forwarded the pictures they requested. Limited information was shared with us regarding the part that would require replacing. Simply that it was an easy process. To say the least,...
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had my Napoleon gas grille for 30 days when 1 of the burners started on its own after being shut off and covered for 2 days I noticed that the igniters were clicking and didn’t stop until I disconnected the gas line. Lots of melted parts. I called the service number 3 days in a row with...
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Mam /sir goodafternon Consern lng po Ako pwd ko pa po makuha in Tig cash in ko po na cash in ko po Sa unavailable ko po na gcash don ko po na cash in Ito po 0961545**** irerefund ko po Sana mam /sir nag update po kc ung gcash ko Ito na po ung Bago Kung...
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Poor service you do nothing keep your commitments re product and have the longest wait times of any company…been on hold forever
No delivery On the way, my shipment was refused and I was informed only that I would deliver a product that was not delivered at all. Poor service, the staff does not listen to what you tell him at all, only accuses you that you are guilty. They said that I had canceled the order on the day I had not even contacted them. And in such a stupid moment, all this. Really the worst experience with an online store I have ever had. No wonder you have to advertise so much.
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