More Contact Info

Toll-Free Number:

(800) 538-6272

Other Info

Other Info (opening hours):

Hours:

Monday – Friday: 8:00am – 9:00pm (ET)

Company Address

National Automotive Parts Association LLC

2999 Wildwood Pkwy

Atlanta,

United States

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Complaints & Reviews — Napa Auto Parts

27 Dec, 2020

Store clerks rude

I went into the NAPA store in Key Largo Florida Was ignored when asking a question and as leaving the store the parts person used the F word. He thought I did not hear him He was wrong. My son also had a terrible experience at the same store The parts man was in his 50s with... Read more➤

Auto Parts and Accessories

21 Oct, 2020

Warranty (Alternator)

Need to obtain information on authorized NAPA repair facility in Temecula, CA to inspect/replace alternator that is under warranty. The current one is not working properly.

Auto Parts and Accessories

15 Oct, 2020

No gift card

So basically my complaint is the same as everyone elses. Nothing but lies. No card just excuses. User’s recommendation: Don’t buy Napa products if they are going to lie about rebates.

Auto Parts and Accessories

12 Oct, 2020

Mask not worn.

Not wearing masks in store User’s recommendation: Wear a mask.

Auto Parts and Accessories

7 Oct, 2020

Failure to enforce state of MN covid -19 face mask policy

I went in to NAPA auto in Baxter, MN 56425 for some parts. None of the employees or management were wearing face masks as required in the State of Minnesota during the covid-19 outbreak. What is NAPA’s policy on this issue?

Auto Parts and Accessories