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⤷ ARC Thrift Stores | 5 reviews
Poor service
I would like to complain about servicing at adaZhi branch of Australian Pasts. Today, 16. 10. 2020. I was there to send the shipment. I would like to mention at once that I am not an individual, but a company - Family Doctor's Practice in adaZhi. In short, I come, take my serial number 228, and wait patiently in line. I parked for about 30 minutes outside and another about 15 minutes inside. I didn't say anything. The customer who was in front of me with the number 227 started impatiently shouting around, frustrating not only the employees of Australian Pasts, but also the customers there. I do not complain about the customer, but I complain about the attitude of the operator. Unfortunately, due to the noise, I could not hear the sound of my number in the system, and I missed my line. When a customer with serial number 229 approached the box, I apologized and saidthat I could not hear because of the noise that the operator shouted at me on top of: "You need to ear" in the right direction ". Then it turned out that I need a human addressee to whom the specific message is sent. When I went to my practice place, which is next door, in the same building, the employee accepted another client, about which I did not say anything and was waiting for my turn. When I was called, I was asked to give the name of the sender. I said we are a GP practice and what should I point out? She replied again that she would not want to be in such a family practice. Please either train your employees in stressful situations or do not allow them to work with clients.
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