Unable to complete the process of establishing the family tree, but after a phone call the individual is able to provide the assistance necessary and everything is great. Thank you very much
there automatic renewl is B.S . Tried to cancel on line ,impossible. My wife has been on the phone for an hour and no one will answer. I want to cancel and they make it as hard as possible . Not this way when they want you to sign up.
BILLED yearly…..automatic renewal…. subscriptions are ridiculas. the only way to really get what you want from this site is to buy the most expensive subscription. I had my DNA test with them and thought I could do a monthly subscription…..wrong….so I ended up buying the cheapest one they had, that realty does nothing for me….Beware the automatic...
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I have never signed up for my heritage yet I just received an alert hat my email, password and who knows what else that was compromised-This occurred on 10/13
Update by user Nov 20, 2019 I have paid for the premium plus but have been told I have exceeded the amount of persons I am permitted. I don’t know how you can exceed “unlimited” Original review posted by user Oct 21, 2019 $185.90 taken from my account for data on 22/2/19 . Premium plus which later...
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Office of fraudsters!
Absolute office of fraudsters! Connecting the service is relatively easy, but giving up it is a whole science! First of all - it is not possible to do it online, you always have to write a letter, which only takes 3 working days, when the subscription period of the service is already longer. Then just the real fun - when subscribing to, for example, shortcut tv - the minimum subscription period is 1 month! But... In reality, this is not possible at all, because if you refuse the service within the month of subscribing to the first service (subscribed on April 14, the refusal was sent on May 6), you may not expect that the service will be disabled on May 14. You will also have to pay for two more weeks! The same goes for helio - until you start threatening,that you will opt out altogether - you will not receive any normal Bids!
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