After three weeks, moviestar is still not able to even give us a call back when we could expect a technician to come by. Worst customer service ever experienced around the globe! User’s recommendation: If you would to get internet access in Madrid, choose a company that is able and willing to help you out.
20 euro credit was put in to my account on 14th April which should keep my number until I can return to Spain in October but the problem is that it did not register on my phone. The reference number was100000****247942 How can I be sure that I will not lose this number
Hi Can you please cancel my account and service as we have sold our house in Spain and are returning to UK. The buyers have started a new plan with Movistar in November 2020 but we are still paying a monthly bill. My name is Keith Hutchinson and my land line number with you is – 97705****....
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Hello! I ordered wifi from yuou 09/03/2021 and I was promised 2-3 days to deliver the Internet. Today it is the 17/03/2021 and I have not been contacted by You so I wonder what is the problem? Please call or text me and explain, Best regards/Siceramente, Stephan – Torremolin User’s recommendation: Do not trust the sales guy...
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I do not know what has happened. I would like to cancel my contract because I am selling the property. I am abroad and because of the coronavirus’ situation in Spain I do not know when I will be able to travel there. They do not seem to provide a telephone number that can be used from...
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