this company and customer service is not professional at all they are a bunch of liars i placed an order for 4 tee shirts on June 3,2021 and they must have a blind person doing orders warehouse sent 2 Knick sweaters i sent them photos and i also called them for help…
BAIT AND SWITCH BAIT AND SWITCH – WEBSITE LIES.. I purchased a weight bench, thinking I was getting what was pictured, and described on website.. DEAD WRONG.. 5 phone calls, over 30 days to horrible customer service minions, who only read from a script, each time describing in detail what was wrong.. – They took down the...
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Order Date Payment Status Fulfillment Status Total #15582 April 13, 2021 Paid Unfulfilled $88.79 Account details : Name: GAIL DAVIS I have been in contact with CS online many times and always receive the exact answer……”looking in to it’ (not a quote but pretty all it says) I know all about covid delays but now I just...
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Today is May 4, and it has been TWO MONTHS with NO Pro Form City L6 TREADMILL. The FedEx tracking number is useless because it doesn’t show any movement towards delivery. Modell’s Customer Service told me the treadmill was shipped, but that is not true! If it had been shipped when they said it had been, I...
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I got a email from Modell customer service saying they can’t ship to P.O Box. The address I used for my order was my APO address. Modell website for shipping have the option for APO addresses which I used. Since they can’t ship it to me I asked for my money back. They told me they can...
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