RUDE managers…Beware if you win a auctioned unit online and its a mid day auction dont expect to get your unit for 20+hours. My winning auction was closed at 4:19pm. I called the site immediately it was a tiny organized 5×5 unit. The RUDE male manager said I close in…
Metro Storage doesn’t give a damn about customer service, or a good business model. They want as much of your money they can get. Example: Things come up, you’re late. So you pay the $24.00 late fee. Then there is a convenience fee of $3.75. What the *** is convenient about paying both? Shouldn’t the $24.00 be...
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I originally signed up to rent a storage unit size 8×13 . When my husband and I arrived to fill out papers we were told that as of yet the city had not granted usage for the top floors. The unit I wanted was on 3rd floor but no elevators approved yet. But Kimberly came to our...
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On November 3,2018. Sent movers to empty storage unit. When they got to our home with contents of furniture that was stored in unit. They told us that our couch and loveseat smelled and had evidence of rodent infestation, urin and droppings. The smell was horrible. Couldn,t move pieces of furniture in our house. Left at curb...
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I’ve been buying delinquent storage units since 1985 and have rented with many companies. I currently have 2 units at 1515 Cobb Parkway North. I have NEVER had a maintenance issue blown off like this. Over a month ago the spring broke on the door on my larger unit. I’m in my 50’s and have a bad...
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