More Contact Info

Toll-Free Number:

(877) 462-6342

Customer Service:

Disability Request was not Honored

(908) 372-6195

Midwest

(773) 890-2051

(908) 282-7420

+44 141 352 4444

Headquarters:

(908) 354-3330

Mobility Assistance Lounge:

+44 207 126 2716

Telephone Bookings:

+44 900 160 0900

Other Info

+44 141 352 4444 (United Kingdom) +1 908 282 7420 (United States) +1 866 488 4452 (Canada)
Buchanan Bus Station, Killermont
Glasgow , Scotland, Strathclyde
United Kingdom – G23NW

Company Address

Megabus

4400 S. Racine Ave.

Chicago,

United States

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Complaints & Reviews — MegaBus

16 Jul, 2021

No customer service, no help.

The bus so far was on time and clean. The problem is with their website. I have been trying to buy tickets round trip from Philadelphia to New York all this week for work. The website has basically blocked every single attempt at purchasing tickets no matter what debit…

Public Transportation

15 Jul, 2021

Bus broke down need a refund

I need to know when I will be receiving a refund we were on the side of the road for like 3-4 hours before another bus got there this is not right.

Public Transportation

13 Jul, 2021

Missed my bus because Megabus doesn’t properly tell you where the terminal is located.

Never Again! Ok, the Megabus from Toronto is difficult to find. Megabus gives you a different address on your ticket to the address on the website and I could find signage to indicate its new Toronto Terminal. Plus the address on the ticket is not precise. Uber doesn’t know where it is. Toronto police don’t know where... Read more➤

Public Transportation

3 Jul, 2021

I got the wrong luggage tonight from nyc to Baltimore on the 6pm bus.

I have the wrong suitcase I need to get my suitcase and give whoever suitcase I have back to them from the 6 oclock bus leaving NYC to Baltimore Maryland

Public Transportation

26 Jun, 2021

My bus is late where is it

My bus did not come I booked an 11:59pm bus, and it did not come at all me and my 9-year-old daughter was waiting 2 and half hours for the bus at south station, and it never came I was calling customer service all night but no answer it was me and other people waiting for the... Read more➤

Public Transportation