More Contact Info

Other Info

+971 44 244 444 (UAE, Dubai) +971 22 038 229 (UAE, Abu Dhabi) +973 17 504 415 (Bahrain) +852 25 212 938 (Hong Kong) +965 24 954 810 (Kuwait) +91 226 632 7200 (India) +974 44 083 111 (Qatar) +44 207 382 4000 (United Kingdom)
Al Ghurair Head Office, 6th Floor, Deira
Dubai
United Arab Emirates
UAE, Abu Dhabi
Level 20, Tower 3, Etihad Towers, Abu Dhabi, United Arab Emirates

Bahrain
Bahrain Chamber of Commerce (Old Building), Road 1605 Building 122 Block 316, Central Manama, Bahrain

Hong Kong
Unit 26C1, 26/F, United Centre, 95 Queensway, Hong Kong (SAR)

Kuwait
Ground floor, Zumurrada Tower, Ahmad Al Jabber Street, Qebla, Kuwait City

India
1305, Raheja Centre, 13th Floor, Nariman Point, Mumbai – 400021, India

Qatar
Amwal Tower, West Bay, Doha, State of Qatar

United Kingdom
1st Floor, No 2 London Wall Buildings, 1 – 5 London Wall, London EC2M 5PP, United Kingdom Show MoreShow Less

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Complaints & Reviews — Mashreq Bank

10 Feb, 2021

I am complaining about my stock market account with Al Mashreq bank

I am complaining against Al Mashreq bank as I couldn’t find my stock market account and even I can’t close my account and return my money back 7000 $, bad customer service, bad relationship manager and I want my money back and no one helps, no seniors no managers to contact, everyone refers you to his colleagues... Read more➤

Banks, Finance Companies

26 Jan, 2021

We can’t existing client renewal

I have issues with Mashreq and no one support me I go through the bank I tray to call the customer line but no one answer, the issues I was out of the country when I come back my card not working and I can't get the cash they told me to renew the KYC, and I... Read more➤

Banks, Finance Companies

10 Jan, 2021

I am trying to withdraw aed from mashreq atm with my fab debit card. The money is stuck in the atm machine but the transaction is completed.

I have used ATM machine number ATM SCU0100, Petrofac Al Khan Office, Sharjah for the amount AED 5000. After competing the transaction, the money is stuck inside the ATM machine. Date of incident 10.01.2021, Sunday 6.30 pm. Please help me to return the money. Thanks Manuel Aloysius [protected]

Banks, Finance Companies

12 Dec, 2020

Mashreq platinum credit card EPP not working on app

I tried converting the transactions into EPP and it doesn’t allow me. Spoke to customer care and they say it’s a new card that’s why I don’t have an option to convert. Now they are asking me to wait until bill is generated and then I might able to see the EPP option. Not sure customer care... Read more➤

Banks, Finance Companies

6 Dec, 2020

Credit card over charge

Mashreq bank has been charge me a late fee after I payed full dues to the bank. I have been moved out from dubai due to job issue and I missed to pay my dues regurally. But I managed to pay to full dues by november as per the statment issued by the bank. There was late... Read more➤

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This office is a bomb: d all nice and positive, shows how much s payable and by which date. But as soon as you confirm all the information, in order to receive the amount, a surcharge of over 33 dollars must be paid to receive immediately? Previously, it was not mentioned anywhere and did not show how much you would have to pay to get a loan. You would have known that such an amount would be required to receive - you would not even watch. May you be sued for misleading consumers!