Poor service, unnecessary additional terms in the contract
1) The quality of the optical internet is sad - it twitches regularly. 2) When concluding a new contract, it is not possible to waive all bonuses, which are free for a month, but then automatically invoice. And to opt out of these services, you need to contact customer service, which takes a long time - you have to wait in a long line when calling and wait 10 working days when communicating by e-mail (indicated as the max response time, but in fact there is a minimum wait)
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