I first contacted Malindo in March 2020 when our flight out of India was cancelled. They assured me that I would receive a refund and I filled in the form requesting a refund. However a couple of weeks later I received an email saying I would receive a travel voucher. I wrote back and advised they said...
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We booked the flight on 8/1/20 with an ANZ credit card and it was processed on 13/1/20 as Malindo Mob100HORCUG10 Petaling Jay. Due to COVID-19 the flight was cancelled and we asked for a refund. They only issued a credit note that only lasted 12 months so that won’t be sufficient as we can’t travel for a...
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Talking on a cell phone looking at us but not going to serve
inside the pancakes standing a man thought waiting for an order. We existed for some time no one comes, I asked the man how long he has been waiting, said that some 7 min. I started to look around who could be asked to serve, I see that standing in the kitchen a woman in the form of leaning against the wall talking on a cell phone looking at us, but the service is not going. As a customer, I have to go look for someone who can serve me, I asked the girl who changed the ice. SERVICE HERE IS UNDER EVERY CRITICISM, BUT IT'S NOT THE FIRST TIME.
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