More Contact Info

Toll-Free Number:

(800) 552-9264

Customer Service:

Australia: Sydney, Adelaide

+6 137 843 3000

Australia: Sydney, Adelaide

+6 113 2627

China, within mainland

+8 523 001 0736

Hong Kong

+8 523 001 0026

Indonesia

+62 212 789 9595

Japan

+8 134 477 4938

Korea

+8 223 483 4849

London

+44 330 365 0080

Long distance call charges apply

+6 037 843 3000

Malaysia Airlines Academy

+6 037 863 7500

Mishandled Baggage Matters

+6 038 777 2288

Oman

+9 688 007 4162

Outside China, long distance call charges apply

+86 400 601 5331

Philippines

+6 328 231 3955

Qatar

+974 800 0245

Taipei

+88 627 743 7461

Temptations

+6 038 787 6666

Thailand

+662 787 3513

+44 207 341 2075

Vietnam

+84 244 458 3372

+60 130 088 3000

Sales/ Reservations:

+6 037 840 2663

Malaysia Flight Simulator

+6 037 840 4369

MH Flight Simulator Experience

+9 714 389 8985

UAE General Sales Agent (GSA)

Fax:

+603 2163 3689

Other Info

1300 883 000 (Malaysia) 1800 552 9264 (United States) 1877 509 4646 (Canada) 132 627 (Australia) 1800 102 7778 (India)
+60 378 433 000 (Malaysia) +44 330 365 0080 (United Kingdom) +35 315 621 192 (Ireland) +64 800 777 747 (New Zealand) +43 158 536 3020 (Austria) +32 27 120 550 (Belgium) +33 155 698 156 (France) +49 693 8079 1399 (Germany) +39 243 458 374 (Italy) +31 202 035 493 (Netherlands) +7 495 641 5121 (Russia) +34 918 368 518 (Spain) +46 855 569 166 (Sweden, Norway & Denmark) +41 442 869 950 (Switzerland) +86 400 601 5331 (China) +81 344 774 938 (Japan) +63 22 313 955 (Philippines) +966 26 670 011 (Saudi Arabia) +65 67 231 009 (Singapore) +82 234 834 849 (South Korea) +94 112 344 322 (Sri Lanka) +66 27 873 513 (Thailand) +84 444 583 372 (Vietnam)
Ground Floor, Admin Building 1A, MAS Complex A. Sultan Abdul Aziz Shah Airport
Subang
Malaysia – 47200
United States
16250 Ventura Boulevard, Suite 115, Encino, CA 91436147W 35th St. Suite 1505, New York, NY 100011111 E. Touhy Avenue, Suite 232, Des Plaines, IL 600183033 Chimney Rock, Suite 206 Houston, TX 77056Canada
5160, Explorer Drive Unit 31, Mississauga, Ontario Canada L4W 4T7

United Kingdom
Room 2529 Mezzanine Balcony Terminal 4 London Heathrow Airport Middlesex, TW6 3XZ, United Kingdom

Ireland
149 Francis Street, Dublin 8, Ireland

Austria
Untere Donaustrasse 11/3rd Floor, 1020 Vienna, Austria

Belgium
Park Hill, J.E. Mommaertslaan 18b (3rd Floor) 1831 Diegem, Belgium

Germany
Kaiserstrasse 77 60329 Frankfurt/Main Germany

Italy
Piazza Repubblica 32 20124 Milan, Italy

Netherlands
Capellalaan 121, 2132 JM Hoofddorp, The Netherlands

Russia
Pyatnitskaya, 71/5 Building 2, 5th Floor, Moscow 115054, Russia

Spain
Eloy Gonzalo 27, 3rd floor Offices IV and V 28010 Madrid

Sweden
Riddargatan 17 114 57 Stockholm, Sweden

China
Level 2, Terminal 3, Capital International Airport, Chaoyang District, Beijing, ChinaW203, Pullman Hotel, Guangzhou International Airport, Guangzhou, P. R. ChinaInternational Departure Hall A015, Xiamen Gaoqi International Airport, Xiamen 361009, P.R.ChinaIndia
Unit № 9/2 Opp Indian Express Building, Queens Road, Bangalore, 560001, IndiaRoom 2, 2nd Floor, Anna International Terminal, Meenambakkam, 600027 Chennai, Tamil Nadu, India№ 3-5-874/A Ground Floor, Vipanchi Estate Hyderaguda, Telagana, Hyderabad, 500029, IndiaB-505, Citi Point, J B Nagar, Andheri-Kurla Road, Andheri (E), Mumbai, 400 059, India2nd Floor, Tower C, Cyber Greens Dlf Ph-3, Gurgaon, 122002, IndiaPhilippines
GF SGVII, 6758 Ayala Avenue, Makati City

Saudi Arabia
Town Office Jamjoon Commercial Centre Ground Floor Entrance Gate № 10 Palastine Street, P.O.Box 52118 Jeddah 21563

Singapore
№ 026 – 048 2nd Floor (Departure Level), PTB 2 Singapore 819643

South Korea
14th Floor, Donghwa Bldg., 106, Seosomun-ro, Jung-gu, Seoul, Korea

Sri Lanka
30/1, Sir Razik Fareed Mawatha, Colombo 1, Sri Lanka

Thailand
18th floor, 2 Sukhumvit Road, Klongtoey, Bangkok 10110

Vietnam
2nd Floor, Commercial and Tourist Service Centre № 1, Ba Trieu Street, Hanoi, Vietnam37 Ton Duc Thang, D1, Ho Chi Minh City, Saigon Trade Center Building 15 Floor – Unit 1503 Show MoreShow Less

Company Address

Malaysia Airlines Berhad

1st Floor, Administration Building, South Support Zone, KLIA,

Sepang,

Malaysia

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Malaysia Airlines , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Malaysia Airlines

27 Jun, 2020

Refund of ticket

I booked ticket for April 2nd from sydney to Nepal. Unfortunately, I need to cancel the ticket before 72 hour of flight. I did it as per the advised email sent by the airlines due to the lockdown and border close of respective countries.

Airlines & Aviation

21 Jun, 2020

Status of refund

Hi, is the second time that i wanted to contact you I booked a flight for two persons with the reference QVLCLV, and we cannot flight to Malaysia due to Covid19. We have cancelled the flights to go there and we want to know how can we get a refund. Thanks Isma

Airlines & Aviation

16 Jun, 2020

Cancellation of flight- Regarding the refund of the moneyRef. No. LB5LWB

Dear Sir/Madam, I am one of your customer who has purchased 5 tickets to travel to Kochi from Melbourne. My booking ref. Number is LB5LWB. I have received a letter from you regarding the cancellation of flights. As per your letter I have to complete the travel before June 2021 by using your voucher. I am in... Read more➤

Airlines & Aviation

10 Jun, 2020

Holiday in Malaysia/Singapore cancelled due to Covid-19 Pandemic

My husband and I were due to holiday in Malaysia / Singapore in August/September 2020, arriving in Kuala Lumpur on 13th August. We reside in Scotland and our government advice is currently that non-essential travel is forbidden. I also note that it appears that we would not be permitted to enter Malaysia at that time. On 6th... Read more➤

Airlines & Aviation

1 Jun, 2020

Refund the ticket

Hi, I booked a flight for two persons with the reference QVLCLV, and we cannot flight to Malaysia due to Covid19. We have cancelled the flights to go there and we want to know how can we get a refund. Thanks Isma

Airlines & Aviation

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Hello! The thing is, December 30, 2008 was my last business day. I joined the unemployed in time, I had fulfilled my wit. TAd had to go to SSIA. When everything seemed to be settled there, I was told to go in early February to ask if this benefit would be available in February (although I was fired with the article that the benefit would be received next month). When I went to SSIA today, they answer that the employer has not yet provided data to the SRS. Went to the SRS. TUr says that the data is already provided in time, that everything is in order and they do not understand why it is not visible to the SSIA. I will go back to the SSIA, where I am told that I can never help! But where in this case is the fault of the unemployed. A person bills that it will be then and then, because by law it is due,but only because the SRS does not work in any program, I and many others still have to wait for a month for unemployment benefit, which is still the only hope to make a living? Maybe you can ever start working, thinking about people too? Not like robots-I don't know anything and can't help because the program doesn't work! Butter! A person cannot escape the fact that a SSIA employee says that he cannot help, even though it is his job!