Contract changes
If you choose Oceancom as your internet provider, you should be aware that any changes to this company are very difficult. We were customers for a year, then we moved to another place of residence, we brought Oceancom to. As it was not clear how and what to pay after the move, the number of new bills, which we also paid, was 2x higher than usual. Now comes a letter from kreditreform that we owe Oceancom, for connection to the previous residence, last month. There was no debt in the new invoices! Contacting Oceankom vinji said that they had sent out a repeated invoice before giving creditreform, when we ask when and where, it turned out that by mail, to the old address! The new address received the bills we paid. Now we have put credit reform,Oceancom is at his feet that they have not changed the customer data in time, they say that they cannot be traced to all customers, but to us then that customers have to follow all the weirdness of the vinee... Because seeing a contract to a new address, they consider it a new contract and never associated with the old...
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