Attitude towards the customer
"Amigo" attitude towards the customers. I have been an Amigo customer for quite some time, choosing a prepaid card after a negative experience with another telecommunications company, which was related to contracts. I realized that no longer wants to be associated with the contract, not 12, not 24 months, so just looked at which operators offer and chose '' Amigo '' tariff '' Great '' service Great Unlimited calls and text messages to the largest networks Australian Favorable calls abroad from no 0. 13 € / min Monthly free 30 MB in Australia with the possibility to increase the amount of the Internet Possibility to connect Cost control * Fee 4. 99 € per month (copied from amigo.org website) I have to admit that I really talked a lot on the phone, so I was satisfied with everything in this offer. My child and I have been using this service for over a year and everything was super. Until yesterday, when I received the following sms: '' Atypical long calls were detected in the Amigo network accounting system. This violates the interests of other users. To find out the circumstances, please contact us by phone. 80700000 '' I didn't have time to contact them that day, which I regret when I found out the next morning that I had my outgoing calls and sms disabled. Calling "Amigo", the operator confirms the fact that the calls are indeed disconnected for this reason and recommends reading the mystical rules on the Internet.. on the question of the possible solutions for the problem I receive a reply if apsolaties less talk, shall connect calls back. asks whether '' Amigo '' want me to point out how much I may talk on the phone, the operator responds that no, and on nothing can explain. So in summary: I have paid for the service until 01. 07, the operator has switched it off without warning on the basis of mystical rules known only to him . I must apologize if I have offended someone by talking a lot on the phone. Welcome to Amigo!
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