Original review updated by user Oct 15, 2020 Loan still pending, has already taken twice as long as promised, and costs are approaching twice what was estimated. No one can tell me the status of my loan, my calls are not returned, and no one responds to my emails. Calls to supervisors and “customer service” are also...
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I contacted loan depot in May to refinance my home. While speaking with my loan officer everything went well I was able to get all documented needed within 4 days. I had referred friends to loan depot only to find out they had closed within 30 days, yet I was entering…
After 4 months of back and forth and promises of discounts and lender credits. I thought with my stellar credit I could get a deal but instead I was lied to repeatedly, kept in limbo, can never reach my contact person, My contracts were mailed to someone elses name at…
It takes them forever to process the payment and then they say it’s late then charge a $18.00 late fee.
A closing appointment was set for 09:00 at my home. A mobile notary service was supposed to arrive to sign all the closing paperwork. No one arrived. User’s recommendation: Don’t use this service.
