I should have read the reviews on this website before purchasing a new parka from Bean. I ordered online because of COVID I did not want to go in to the store. The parka was nice enough looking but of poor quality – and it was expensive, too. I thought no problem I will UPS it back....
Read more➤
Defective stitching thread is more than prevalent in Bean Boots. Bean refuses to repair its own defective wares. Fair warning to all from a 56 year customer. Bean really let me down… I even offered to pay for the defective repair and they refused. An evil Poltergeist…
I bought a down coat for my wife in spring, 2020. It wasn’t the prettiest thing, but she gets very cold and the coat seemed warm enough. After a couple of wears, the thing starts to molt. Feathers and down everywhere, coming out of the seams. Just ridiculous…
Administrative Switchboard was closed Friday @ 2PM. Stated hours M to F until 4PM??? Was transferred to Corporate – NO ANSWER??? User’s recommendation: Adult Supervision has.
You will go the way of Sears and others who forgot about the customer in the search for profits. I started to going to Bean when the old store existed. I would stop in at 1 am for a coffee and an occasional chat with Mr. Bean. So, I no longer buy from LL Bean. I can…
