2020 July 22 LCBO Deep River Ontario (Renfrew County) Required to remove mask for Id which requires touching mask which is not recommended. No posting that removal of face covering will not result in fine from health unit for not wearing mask in indoor public place. Posting for wearing face mask is from City of Ottawa –...
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I'd like to file a complaint against the young male cashier who served me at the Summerhill LCBO store on the above date/time: arrogant, condescending and respectless. Also, quite incompetent: when asked about an item past its expiration date (they carry plenty of such products on their shelves), he had to go and get "the manager" –...
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Hello Complaints Board, I would like to buy Lezajsk Beer by the case. It would be best if I could order it online or go to my local LCBO which is 3000 Richelieu Rockland Ontario. All LCBOs stock this beer. It is extremely frustrating to me that they tear open the cases and sell it only by...
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I know these are trying times for everyone however; it has taken the LCBO at least thirty years to improve your service levels to the point where it was a pleasant experience to shop at the LCBO. Don’t blow it all in four months. We have three stores in our vicinity and the Staff Attitude is all...
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Without fail almost every single time I am asked to provide id it is done in a rude and unprofessional manner. This happened most often at the Bolton location. A female senior employee is increasing rude and questions my government id almost every time I am there. Each time I am asked to provide additional id and...
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Bank Card
2018. In November, ScandiBank issued a new bank card. It's been 5 months and stores no longer accept this card. When inserting into the terminal, it is indicated that it cannot be read, ie the operation of the type is disturbed. Initially, I couldn't pay for maxima's self-service checkouts, since today's also self-service checkouts are taboo for me! I use the card as a payment object on a daily basis, most often I pay in non-cash terms, then in principle I am to blame that the chip no longer works as it should. Both the chip and the cashier consume the chip before re-inserting it into the terminal. Since the problem isn't the first time, I know it should do that after that the card should work, just wondering why my card doesn't work the same way. I call the customer service, where, of course, explained that the card is not to blame, because, you see, I have successfully withdrawn money from the ATM, so the store terminals are to blame.! There may be a problem with the internet connection at the time, or there are problems with the terminal itself. So there are problems with both the rhyme and maxima terminals if I can't pay there.! Of course, if the problem persists, the card must be switched off and replaced with another (after less than 5 months of use, although the card has a validity period of 2021). The resulting fee is 1.42 monthly card fee and 2 for new manufacturing and delivery. But it's nothing that the card has not been used for even a year!. Now it will be - the card is valid for 3 years, but every 5-6 months you will have to change it, because the chip wears out... Beneficial! :) .. And it still wants to restrict the circulation of cash! :) Well, I'll teach you more with my card, I'll start getting used to cash!
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