Update by user Apr 06, 2021 Company fixed the issue and I have been provided with product replacement. Original review posted by user Apr 05, 2021 I am writing to complain! I used this yarn because it was recommended for the prayer shawl I was crocheting. (Article #790, Color 315 Tudor, Lot 631706. I was down to...
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I called to exchange yarn color for a kit I purchased (11 skeins). The customer service representative was very pleasant and accommodating; however, Lion Brand does not allow for exchanges. So I had to pay the original order shipping fee; pay to ship that yarn back; pay for an entirely new order including another shipping fee. I...
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I was p[leased with the response from Lion Brand. They replied promptly and gave detailed instructions on how to ‘recover’ my sweater vest.
Bought 6 skeins of Pound of Love yarn I should have taken them back to Joann Fabrics, but I needed to get going on my project and I couldnt get back to the store. So far I have used 3 skeins. All of them full of multiple pieces that were tied together, a few that werent attached...
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