store
A year ago I bought a computer from the Tet e-store. Came without film, a little scratched. I called the tet, it turned out that the computer was standing for testing in the store and that there is nothing to change and as was the last one, the change will have to wait I don't know how much, as always after the classics. There were no discounts either. Ok, I end up deciding how my time is more expensive and nervous, so I left the computer and provided for a year, a pet warranty for them is 3 years. A year passed and the computer broke. Of course, after two weeks, when the collateral expires. And that's how the quest began. I went to a tet store and it turns out that our city no longer has a tet store. I call on tet for two days and can't call. I wrote them a letter, then the robot sends standard info on how to connect to the internet. Waiting for response. The next day I am writtenas a guarantee, please contact company no. 1. I went to the branded link, I see that they don't make computers and dell branded computers. Then call their firm, the operator can't figure out what I want from her at all and my computer can't be handed over to them under warranty. Write tet how they don't. Tet answers, no, they do, contact their firm. Again? Call to tet by phone, one operator explained, send to another, no, you need tet in the store, send to the third. I explained the situation. Ok, I'm waiting until the operator finds where I can still turn. And I told her that I have a completely different company on the warranty card, can I turn to them? No, I can't and how she will find what she needs right away. Told me another firm. Call, the guy said that they are in Melbourne and make only without a guarantee. And that I can bring them and pay with my money. I do not know,where do i turn now? Consumer protection?
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