Original review updated by user Apr 16, 2021 I paid in full for a one year policy ($287.00) for auto insurance coverage 11/9/2020 – 11/9/2021. On 12/9/2020 I received an invoice for an additional $224.00 with no explanation. I spent hours on the phone trying to get someone to correct the problem but no one could…
Called them waiting nearly an hour on the phone more than once to talk with someone, emailed proof of payment and sent a letter with proof of payment to NO avail. Their lack of response and ignoring my letter was disheartening. We were customers for 10+ years and NEVER, ever a late a payment. What did Liberty...
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I have apartment renter’s insurance with Liberty Mutual. My refrigerator stopped working twice over a weekend. I lost $225 worth of food between spoiled food and replacement food. Liberty Mutual just told me by phone that my renter’s insurance does not cover my losses. Really ! So what is renter’s insurance for if not to cover losses...
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In january I sold my home. I called liberty mutual to cancel my policy and get a refund check issued. They issued a refund check, just for me to find out days later there was a stop payment on it. I called to find out why and they said the person who I sold my home to...
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Original review updated by user Mar 04, 2021 Your incessant commercials are wearing out the mute button on my remote. You need a new ad agency, and need to dump the “Emu” and mustard yellow themed backgrounds, as they are very off putting, and do not promote any positive feelings. Your commercials are the very worst of...
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Low quality service
I have been a column customer for many years, I visit salons for convenience in shopping malls, and since my needs have never been great, manicure and regular hair styling, the service was always half satisfied, until this time I decided to use my free time to color my hair roots, I thought that I really do not want to change anything and it is clear what my tone is, an experienced hairdresser should not have a problem with it, but everything is emphasized. very unpleasant. I called Santa Ana Plaza and asked me to write me down on a pinch of dyeing regrown hair roots. When I arrived, I was greeted by a foreign-speaking master who tried very hard to speak a little American. I explained that all you need to do is color the regrown hair roots with a pinch and lightly tone the length of the hair. The master, named Julia, asked a few questions if I wanted a lot of hair, and if I wanted a cooler hair shade, also mentioned the word gray, which I do not like and do not fit and which I answered in the negative., The master began his work very convincingly and quickly that I dyed strands of foil both ingrown flesh and over my blondes and loca solid. I was starting to dislike it, but hoping that the master knew what he was doing and what blonde hair meant, I sat on and didn't bother to work, I put the foil quickly, but sat down with it for almost an hour (the previous hairdresser washed me in parts after a while). opened the foil and said another 10 minutes and then let 's go. In short, as a result, my naturally blonde tone turned grayish-white and the middle part was RAIBA, a more pronounced white, lifeless tone, the styling was very chaotic, not to mention their hair twitching. The master was satisfied herself, I really had nothing to add, so unprofessionally, but the saddest thing started at home, when I washed my hair, it was practically impossible to comb it and, as usual, I had to fight with fluffy and very dry hair! I am disappointed and regret that due to time savings I did not go to the hairdresser who has been coloring my hair so far. I don't recommend risking hair dyeing Column Plaza, a hairdresser with red hair named Julia.
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