I sent MY newly purchased glasses to lensabl to get the lens fixed. The item got lost from lensabl to me. I used the USPS label that they sent me and now, I am still not paid for the new glasses and for lens I already paid. Ridiculous! Also, I am not giving them a star!!!! User’s...
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Sent in a pair of Razer Anzu glasses to get lenses in them about a month ago and I’m still waiting. The customer service agent, Ann, keeps changing the date on when they will be ready and now I’m being told their lenses failed the quality test. Lensabl is supposed to be partnered with Razer to produce...
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After delays and problems, lensabl reached out and handled all the issues over email very quickly. My faith in the company is restored. User’s recommendation: Be patient, they get to you eventually.
First time I used them it took over a month to receive my glasses. Now the same thing is happening and Im trying to edit the order and getting no response. User’s recommendation: They get the job done….. eventually.
No service, customer service is incredibly slow with no telephone. Workmanship was horrible and they Pt my glasses way longer promised. Do not buy from them! User’s recommendation: Never use them!
