More Contact Info

Customer Service:

+632 795 8900

Other Info

Other Info (opening hours):

Live Chat: 6am to 9pm, except holidays
Phone: 9AM-6PM, Monday to Saturday, except holidays

Company Address

Lazada

Net Park Bldg.

Taguig City,

Philippines

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Complaints & Reviews — Lazada Philippines

3 Jun, 2021

Lbc remittance number

I can help you to all your problem just comment here. I also encounter this problem. your can withdraw all your money

Auctions and Marketplaces

27 May, 2021

Complaint about the mistake of the seller and agent

Seller delivered wrong color and damage item since i messaged them the day i ordered i chat to your agent and said that they will the one to refund and they don’t do it wothout any update on me when i chat again the agent they denied that is not the policy , look im the victim... Read more ➤

Auctions and Marketplaces

26 May, 2021

Unathorized transaction using my card

There’s an unauthorized transaction using my card. Please help me. Please cancel the transaction. Please please please

Auctions and Marketplaces

26 May, 2021

Wrong customer information

I did not place order 383082****10256. I am receiving email confirmations about orders placed, and orders delivered, but I have never ordered anything from Lazada. The customer is named “ma. theresa n fernandez” which is NOT me. How is this person’s order confirmations…

Auctions and Marketplaces

24 May, 2021

To file a return in Lazada app but it’s not proceeding

I ordered an item and it says there original Samsung phone but when it came, it’s a Vietnam copy or imitation phone. I am so disappointed. Now I am filing for return but it’s not proceeding on the app User’s recommendation: Lazada has poor customer service in cases of…

Auctions and Marketplaces