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I received a text from Lazada to inform that the delivery was failed according to the courier he received a cancellation from us which is I did not received any call ,text or notif from him . The name of courier is Bernie Santos in LEX PH talisay, cebu branch.
The courier tried to deliver my order yesterday but unfortunately it was unsuccessful for the reason that they cant reach me because my cintact information is not updated
HORRIBLE customer service!!! i filed for a refund because of broken tv screen last July 27,2021 after 5 days they inform me that they already refunded me and just need to coordinate in BDO, until now the refund still not in bdo and lazada insisting that they already refunded. They keep on giving me proof of refund...
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We have just started selling ebikes on lazada. No communication from lazada , package failed and supposedly on the way back . Failure to properly communicate or message regarding even pick up or the item . Failure to message client in time to inform package is not…
I want to change my application from 4wheels to 3 wheels for general trias cavite area but I cannot do it on the app and I cannot send another application for 3 wheels since it says duplicate on the 1st one (4w)