More Contact Info

Customer Service:

Kogan Mobile

+61 130 005 6426

+6 138 677 2272

Customer Service:

Kogan Mobile

+61 130 005 6426

+6 138 677 2272

Other Info

Other Info (opening hours):

Hours:

Monday – Friday: 08:00 – 20:00

Mailing Address

Kogan Australia Pty Ltd

PO Box 2579,

Melbourne

VIC 3001

Other Locations:

136 Buckhurst Street,

South Melbourne,

VIC 3205

71-73 Thistlethwaite St,

South Melbourne

Victoria 3205, Australia

Company Address

Kogan Australia Pty Ltd

139 Gladstone Street

South Melbourne,

Australia

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Kogan , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Kogan

11 Jul, 2021

They won’t respont to my query

They sent a different product than what was shown on the invoice. It was not what I ordered, and they just ignore my enquiry User’s recommendation: How could anyone recomend them. Stay clear.

Online Shopping

11 Jul, 2021

To check a charge on my credit card

Cant speak to a real person, just get sent to web site and it goes nowhere Really need to speak to someone User’s recommendation: Be very careful.

Online Shopping

10 Jul, 2021

Kogan not really helping me to retrieve store credit on my account from a faulty air fryer I returned to them

Ive had 1phone conversation with a customer assistant who told me to follow their online description of how to use credit from my account. I have tried to do follow their suggestions to no avail at least 10 times. I told the customer assistant that when I go to use my account credit, the page set out... Read more ➤

Online Shopping

8 Jul, 2021

Kogan suggest it

Do not expect to be able to call Kogan. Do not expect to be able to email Kogan. Do not expect to be able to live chat with Kogan. I ended up doing all the runaround for faults with their website. I will not be using them again. User’s recommendation: Do your ordering by phone and/or local... Read more ➤

Online Shopping

6 Jul, 2021

Charged twice for one product. 2 different amounts for the one product at 2 different times and days.

I paid $39.00 for a product I received then days later I was charged $49.00 for the same thing and they will not refund me or call to fix their mistake. I feel so mad and ripped off. I will never buy from them and I will spread the word about the fraud they commit by taking... Read more ➤

Online Shopping