I placed for gift cards on 20th dec 2019 and still now i haven’t received my cards yet and i do get answers from the customer service that they called me and i didnt answer my call.. all wrong information given and excuses by kogan customer service person julienne. made my baby unhappy and my new year...
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Hi, I purchased this dishwasher (Kogan 9kg Series 7 Front Load Washing Machine) assuming that i was getting a 9kg dishwasher which was an amazing. To find out that a 6.5kg washing machine has been delivered and can wash (9kg) of clothes. this is in-correct as my old washing machine is the exact dimensions of the new...
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Good afternoon Im very displeased. I can see my order that was duplicated was cancelled But, i never paid anything on this order It was processed by after pay. If this is cancelled and no funds paid why am i getting a credit This duplicate Order should have disappeared off my afterpay list Can i please confirm....
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Hi, I had ordered shoes and jacket from Kogan.com (Order MDETTV9D) which was delivered on 26th Nov 2019. Both the items are small in size and I want to return them but I am not able to find any return option in my order summary on the portal. I tried contacting kogan.com but no luck. Please help...
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Hi I have been trying to get a return address for a smart watch I had purchased. I have sent numerous emails and receiving unhelpful responses, ” why don’t you want the watch” . It has now been past the 14 days due to there delay in providing the return address details that I had be trying...
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