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DI purchased Round trip tickets from San Diego to Kiev on July 18. Booking number 15780****. They said that trip is confirmed by Lufthansa. However, they never provided Lufthansa booking number. 2 weeks later they canceled the trip and offered much worse alternatives in terms of length of travel (3-4 times longer) and more expensive (I had...
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Hi, I chose alternatives to reschedule my trip, 3 Options on 28th of September, I sent them to kiwi and last minute, I havent received confirmation for any of them yet. Can I ask which trip is confirmed for me. Thanks Regards Samah Ferig
Very bad customer service Once you are going to refund the money you need to ask for the bank details as the customer might lots the bank card, however the refund took a year now you are going to refund it to the wrong details that you previously had. I really need help but no answer. Im...
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I have a flight tomorrow for my family holiday. They took £2500 and did not send the tickets!!!! No number for customer service nor can you contact them. User’s recommendation: No way.
I booked and a refund because they did not confirm the booking but he did not return the money since one month month But no response Please I need my money immediately The quality of connection with customers is poor and very bad User’s recommendation: No way.