I would give King Size Direct a ZERO star, if I could! I ordered a jacket in Dec 2020. After finding a better deal (jacket and cost), I wanted to cancel my order. I spoke with a CS rep and was told I couldn’t cancel because the order was being processed. I was told to wait until...
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Hello, I have tried several times to speak with your customer service center. I am also going to send a letter to your LLC, and EVERY competitor’s HQ, and every social Media outlet of your failed attempt at any resolution with instore credit, exchange or partial refund. Order# [protected]/4. The letter will list every competitor who receives...
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I ordered several pair of wide wale corduroy pants and had them altered using my tailor. My husband put on one of the pair and there was a large defect in the crotch. I called customer service asking for a replacement pair and compensation for my tailoring expenses. I was totally denied. I have never seen a...
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No one should deal with this company. The clothes are overpriced and fade within a few washes. I was a loyal customer for years and out of no where they cut my credit in half. My account was current and well within my credit limit. This company takes advantage of plus size people. Save your money and...
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I ordered socks from this company. I had ordered socks from them before that i liked. I ordered the same ones again and they were not the same quality at all. I emailed them multiple times to complain and never got a response. Several months later I ended up throwing the socks away and not paying the...
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Poor SERVICE
Very dissatisfied with the service. The product was not delivered on 30-12-2020 with an indication that the parcel terminals are overcrowded, I contacted iExpress via facebook, please deliver this parcel to any Melbourne border parcel terminal, to which I did not receive any answer. So my child is left without a gift in the new year. And now you have to wait 04-01-2021 to receive your paid item.
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