More Contact Info

Toll-Free Number:

(833) 745-3377

Compliance Hotline:

(844) 990-0267

Cove:

(877) 456-2683

Evens:

(855) 443-8367

Other Info

Other Info (opening hours):

Hours:

Monday – Friday: 10AM – 6PM (EST)

Location:

79 Madison Ave,

New York, NY 10016, US

Company Address

Thirty Madison, Inc

29 W 30th St, 4th Fl

New York,

United States

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Complaints & Reviews — KEEPS

25 Jul, 2022

Need my money back

A few days ago I decided to change my subscription, so I opened my account on Keeps and removed the shampoo and conditioner from the list. And I am sure I confirmed my action. I did not receive any email notifying about the changes, but I did not know that I must receive it. Today, I saw... Read more ➤

Pharmaceutical Companies

3 May, 2022

I canceled my subscription, but they sent me the package anyway

I want to get a refund for an order Keeps sent to me by mistake, but your manager said it would take from 5 to 10 days. But I need a refund right now, because my balance is negative, and it is your fault.

Pharmaceutical Companies

8 Mar, 2022

The customer service at Keeps is a disappointment

I talked to their supervisor Ted K. He was pretty unfriendly and unwilling to help. He did not even try to listen to me and understand my situation. If you want to cancel your subscription at Keeps, you will hardly cope with that without turning to their customer service. And the fact that they do not allow... Read more ➤

Pharmaceutical Companies

Most Reviewed

29 May, 2021

"I really enjoyed the vuse for 2wks,then i started hacking up a lung?"