We recently stayed at the Koa Lost Bay in Lillian Alabama checked in on 7/31/2021. On 08/04/2021 a employee ran into our brand new camper with a zero turn mower. We have tried to work with the campground & insurance they keep saying they need to determine liability . Our camper is now leaking water in the...
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I arrived a few minutes before noon and was informed I had to pay an “Early Check-in Fee” of $10.00. This is on top of the Weeks fee I was charged which included extra charges for the weekend. We have been to many KOAs across the USA an never been charged a fee for early check-in. Also,...
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We stay in Visalia for weekend Cabin were not clean under bed and cobwebs around room was not clean nor swept, air conditions was not cooling cabin was hot. and bathroom were old everything falling apart doors not closing to restrooms hooks on doors hanging . Dog area was not clean and smelled and infested with Flys...
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We attempted to stay at the above KOA but experienced discrimination. They had a sign advertising sites available but when we enquired in the office, we were told they did not have a site for us (not that there were no vacancies). Our van had broken down so unfortunately we were not able to move it and...
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On 5/10/21, I made a reservation at KOA Elkhart/Middlebury in Indiana for a tent site from 5/28/21-5/31/21. The email I received as confirmation states that a 48 hour notice is required to cancel a tent site. I called to cancel as soon as I knew the plans for the weekend had changed. On 5/19/21, I phoned KOA...
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