Fraud, poor service
Me and a friend were presented with a gift card for Christmas for a photo session with Arturs Rundelis in Bendigo. We used it on March 17, 2017. We got dirty and went there, but entering the photo session rooms, there was a small photo shop where you can get pictures for a passport or other documents. We were taken to the second floor, where there were also rooms for an association of anonymous alcoholics. I was brought into a photo session in the room, everything is in a bardack, things are somewhere, a small room and for a really professional photo session, neither the room nor all the equipment finally matched. Although the date and time had been agreed, the photographer was not prepared, arranged the lighting, adjusted the camera. The photo shoot itself did not take even an hour as expected. The poses seemed strange and strange when photographed. From time to time we were shown picturesyou could see both the light bulbs and a couple of things on the side that didn't fit in the pictures. The photographer himself seemed to take good pictures where the face is not visible at all (hair jumping in front). At the end of the photo session, we asked how long the pictures would be ready. Answered that in a week and so come after them down there in the store and ask for the printed pictures. We asked if it was not possible to receive these pictures via e-mail, which was answered only by printing. Today, March 27, 2017. we go after the pictures with the hope that they will still be able to send them to us by e-mail. In the store, the seller gives us an envelope with printed pictures, without sending them by e-mail. So what can I do with those printed pictures?! Neither post on social networks nor post and show to family members. Asked if it can be flashed, said no, it doesn't work. In the end, we got the pictures in flash memory for 18 € (8 € flash memory + 10 € as a bribe, so we can receive the pictures electronically, as it should be if the customer requests it). We come home, open the envelope, the pictures taken in motion, foggy, the lighting is poor and the pictures themselves are even uglier due to the nifty poses. We have been to a much more professional photo session, which resulted in really beautiful pictures and the money spent corresponded to the quality and service. In this case, we are without beautiful pictures, with printed, unnecessary pictures that we did not need in printed form from the very beginning, and without 18 €, moreover, the photo session itself was only worth 20 €. Anger is profound about such fraud!
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