More Contact Info

Toll-Free Number:

(800) 462-3691

Customer Service:

Report an outage

(800) 245-4044

(706) 367-6114

Headquarters:

(706) 367-5281

850 Commerce Road Jefferson, GA 30549

Locations:

(770) 536-2415

1000 Dawsonville Hwy. Gainesville, GA 30504

(770) 963-6166

825 Buford Drive Lawrenceville, GA 30043

(706) 548-5362

85 Spratlin Mill Road, Hull, GA 30646

Company Address

Jackson Electric Membership Corp.

P.O. Box 38

Jefferson,

United States

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Complaints & Reviews — Jackson EMC

14 Sep, 2020

Bad Customer Service Lady

Terrible. That’s about it! Tried to pay on their website and wouldn’t let me go past putting my account information in. Called and was upset and told the lady that I couldn’t wait until I didn’t have to deal with them any longer and that she needed to take my payment…

Utility

21 Jun, 2020

Junky power service.

Jackson Emc moved power lines to keep from dead pine trees from falling on power line. Now power goes out all the time. User’s recommendation: Don’t move where Jackson Emc provides power.

Utility

15 Jun, 2020

Quality of Communication

Attempted to speak with a person and there are not any options offered for this request. It’s the automatic service or nothing.

Utility

6 Apr, 2020

Request referral payment due day

My payment due day will be tomorrow so I want to

Utility

26 Feb, 2020

If you have another choice please look elsewhere

They are so rude even for the simplest things. I called simply to have my bill explained to me because it wasnt making sense. I didnt dispute my bill, I didnt argue, I didnt even get upset but the customer service representative was so frustrated with me. That is…

Utility