My wife and I signed up for a Keystone HMO Silver Proactive policy through the health insurance marketplace website to begin on Jan 1, 2019 thru 12/31/2019 and were approved. We were able to use our insurance successfully through the first half of 2019 with no…
I received a refund for a doctor’s visit in May 2018, which surprised me, but I cashed it in nevertheless. Then, now in December 2018, I got a letter in the mail saying they screwed up and sent the refund to me when it should have gone to the provider. They told me to pay them back....
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So, I’ve been a Independence Blue Cross (IBX) policy holder for 10+ years, and have always had my premium billing automatically deducted from my checking account – it’s a personal policy. Anyway, I get a notice in the mail from Blue Cross saying physician “allowance” payment cannot be made because patient coverage was not in effect. I...
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My issues with Independence Blue Cross have been resolved after several phone calls and even more e mails ! Its still amazing that it takes so long to correct a problem in this day and age ! It was a very stressful experience !
I was recently billed $1,032.10 for my monthly policy … it is suppose to be $ 222.30 monthly … called several times about the error … spent several times on hold for over 40 minutes … talked to at least 7 different agents trying to resolve the issue … sent several emails and received a follow up...
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