More Contact Info

Toll-Free Number:

(800) 288-7946

Customer Service:

Commercial

(800) 765-7946

Accesibility:

(800) 374-1500

Fax:

1-800-766-5329

Other Info

Other Info (opening hours):

Fax:

Residential | Spas

1-800-766-5329

Commercial

1-800-448-7329

Company Address

In The Swim

320 Industrial Dr.

West Chicago,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with In The Swim , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — In The Swim

6 Jun, 2018

Chlorine tablets?

I went online to order a 50 lb bucket of 3 inch chlorine tablets as usual once I receive the order, it was a 9 Pound bucket of 3 inch multi tabs. I contacted the customer support group and they told me that I made a mistake when I ordered that and they couldn’t take it…

Pools, Spas and Plumbing Supplies

6 Jun, 2018

They suck i will never use these people again

I have tried to call the customer return department and you are placed on hold for 40 min . I even tried to email Christina Garcia 3 times and have not heard back.. I will tell you if you need to place an order they will answer right away , after the sale your screwed . Never... Read more➤

Pools, Spas and Plumbing Supplies

2 Jun, 2018

Horrible…broke my trust

I have ordered from in the swim for years but will never use them again. I ordered an above ground pool liner on May 23 and was told that it would be 7 to 10 days I have tried to get ahold of them 3 other times. I was told that it was coming from the manufacturer... Read more➤

Pools, Spas and Plumbing Supplies

29 May, 2018

Was trying to get a part ordered and priced. the guy was only concerned if i wanted to get $100 of free stuff. I got so pissed…I hung up!!!!

No! and if u want more……..{{redacted}}!!!!! {{redacted}}

Pools, Spas and Plumbing Supplies

17 May, 2018

15 day warranty!?

I ordered a Pentair mastertemp 125 BTU pool heater that did not work on arrival. I was told by In The Swim to contact the manufacturer (Pentair) which I did. After three days of talking and messaging them I was told that In The Swim handles the warranty on the Pentair…

Pools, Spas and Plumbing Supplies

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