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Worst experience Ive ever had buying online. In The Swim is running a scam. They shipped me a previously used and broken part when I ordered a new one. This was done through Amazon. I explained to Amazon what the problem was and even provided Amazon evidence that In The Swim scams their customers and so far...
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They offered a discounted items and then only shipped a portion. Now they will not ship the other items as they say they are out of stock. They would not return any emails. User’s recommendation: Go to a different retailer.
I ordered a1600.00 pool liner from them, that was exactly the same measurements as the one I had ordered 8 yrs ago. When we put the liner in, we instantly knew it was cut incorrectly. I contacted them and of course they are not going to do anything about my liner. I will never order anything from...
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They didn’t do anything! They won’t even answer my emails now! So I go on with a new pool pump that I can’t even use
Original review updated by user Jun 30, 2021 I had a simple question about what kits to use on 60,000 gallon pool. Nobody could help! I bought a 30,000 gal kit and a 35,000 gallon kit…only to find they don’t have same products. I wasn’t sure i could mix the metal free with the equivalent from the...
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