More Contact Info

Toll-Free Number:

(866) 608-1798

iFIT Emails:

Privacy Inquiries

[email protected]

Company Address

Icon Health and Fitness, Inc.

1500 South 1000 West

Logan,

United States

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Complaints & Reviews — Ifit

10 Apr, 2021

Month old software not working

I have a Nordictrack treadmill that stopped updating so it cant be used. Technicians dont fix software and the people I spoke with on the phone for two hours couldnt fix it. Finally they agreed to send me a new console but it wont be in for weeks. The treadmill is just over a month old so... Read more➤

Weight Loss, Diets and Training

2 Apr, 2021

I fit always on screen

i bought this elliptical and every time I want to use it , I have to reset the system I fit logo it is always on the screen and I cant pair the machine with my I fit account c

Weight Loss, Diets and Training

28 Mar, 2021

Change plan from family to individual

Mixed review. The first person I spoke with ( I think her name was Tierreny ) put me on hold and never came back. I waited for 20 minutes. Very rude. I called back again and got a great representative who was able to resolve my issue within 5 minutes. He was friendly, polite and solved the... Read more➤

Weight Loss, Diets and Training

5 Mar, 2021

Their explanation was very confusing. I believe the recklessly in my in a third party obligation which will cost me additional money. The directed me to call Google Pay and resolve the issue with the

Treadmill screen says my membership is not activated. But I thought I did. When I got to the iFit app registration it says my email is already used, so I can proceed no further. So now I am just stuck in manual mode or preprogrammed features Help! User’s recommendation: Don’t even know what to say. If you... Read more➤

Weight Loss, Diets and Training

27 Feb, 2021

The trial membership is a SCAM

I was trying to check out the free trial membership of, iFIT and it is completely bogus, it isn’t free when it wants you to add your credit card # for something that is supposed to be free for a year, then they will automatically charge you every year. User’s…

Weight Loss, Diets and Training