Fraud
Hello! In previous years, compensation payments for electricity had been made. There is an overpayment (around 222 USD). In January, an ELEKTRUM employee called and informed me that a new compensation payment amount was currently being calculated, and whether I would like to pay for December 2018 or deduct money from the overpayment amount, I would choose to withdraw money for December. "M from the red. A new leveling payment schedule has arrived, where a charge of USD 3.87 (transmission and distribution services) is required for 0kwh. I will switch to the fact that I hand over the meters of the meter every month and I receive a bill for the electricity used every month. In May, I receive the bill for the electricity. The bill for April, of course, was 0 USD, but it is recorded that I paid 4.32 USD (overdue interest for late payment) out of the overpaid amount, here I would like to remind you that I have an overpayment of 222 USD. Call ELEKTRUM, explained that this is an unpaid bill in December. What to do unknown, consider it a fraudulent method: First of all, at which bank can I take 222 USD, and write a bill to the bank every month for 3.87 USD (for services that I have taken money from them)? The reason is that ELEKTRUM is free money for turnover, for which you do not have to pay interest, but they are still invoicing for some services that have already been paid for. If a person has already paid for electricity (overpayment in my case), when he has to pay extra for some services, KWH will meet me very badly. Second, there is an overpayment, an advance payment, why is there a need to pay late payment interest for late payment? Theoretically I have ELEKTRUM to pay the compensation payment for December, but already in January I knew that I had an overpayment and their employee called me asking what I want to do with the last year's payment for 2018 we talk, but don't get them scammers. ELEKTRUM sees that there is an overpayment is over, why not be able to claim an overpayment? What can be done in this situation, can anyone suggest something? Thanks.
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