Tri Care Humana is the worst insurance company myself or my biller have ever worked with. They now owe me for 20 sessions of psychotherapy work that I did. Nothing but run around, lies, stringing along, poor communication, and outright disgusting client care. One of these clients I had to put on hold due to lack of...
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Called Humana Military (EAST) to validate a provider in-network, however they could not confirm or deny if the provider was in the network. So I asked please tell me somebody who is in my network that is accepting new patients for my family, I am requesting a family…
My referrals have been denied because their system has attached an erronus blue shield account against my name. They know it is wrong, they know their system did it and they know the account number is fictious however I am told they can not remove it from my account for 30 days. So in the he mean...
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Over the past 6 months, I have had to call or Chat online with Humana Military over 12 times and have spent over 8 hours (no exaggeration- added up calls durations) to address referrals and claim issues for my wife who had a stroke. We have also had our providers complete medical necessity or referral justifications at...
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every time i call humana tricare east, they are slow to find a claim or say they never received it even after my primary insurance has paid their portion. they consistently deny paying their co-pay for my medications. not sure why they are still in business because they continuously don’t pay or reject claims then have your...
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