More Contact Info

Customer Service:

City Services 24/7

(713) 837-0311

Drainage Service

(713) 371-1111

Taps and Meters

(832) 394-8888

W.A.T.E.R Fund Program

(346) 201-7342

Customer Service Number:

(713) 371-1400

Report Fraud:

(713) 884-3131

Water Theft

Accounting/ Billing:

(832) 394-2455

High Bill Inquiry

(713) 371-1265

Pay by Phone

Fax:

+1(713) 371-1130

Other Info

Other Info (opening hours):

Additional Fax Numbers:

W.A.T.E.R Fund Program: +1(713) 371-1069

Adjustment Forms: +1(713) 371-1098

Residential Connects: +1(713) 371-1389

Commercial Connects: +1(713) 371-1057

Drainage: +1(281) 407-2858

Taps and Meters: +1 (832) 394 9608

Hours:

Monday – Friday: 8:00am – 7:00pm

Payments Mailing Address:

Customer Account Services

P. O. Box 1560

Houston, TX 77251-1560

Overnight Payments Address:

Customer Account Services

4200 Leeland

Houston, TX 77023-3016

Company Address

Houston Water Department

P. O. Box 4863

Houston ,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Houston Water Department , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Houston Water Department

26 Jul, 2021

To have somone to check water leak at meter

saw water coming out of ground by my meter out by street a litle by my yard and by fenceand by street

Governmental Organizations and Politics

19 Feb, 2021

Time frame for existing work order 455-****

Very courteous, 24-48 hours. If serviceman does not come out call back. No definitive information and Im stuck between Plummer saying its a city problem and no water fir 24-48 hours. I spoke privately to Water dept employee who indicated more specific windows can be given ( day n several hours). User’s recommendation: Prepare to be disappointed.

Governmental Organizations and Politics

Most Reviewed

23 Mar, 2021

"Buyer Beware – Bad product – Awful service"