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And I lost my money plus I paid £18 to sent back. I have try contact post office and they said the have ..sent the parcel but house of beauty world they havent send me new one or refund me which is cost me nearly £90 so I recommend everyone not pay anything from house off beauty...
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They never delivered my items and when I called to report it, they told me I had to file a claim with the postal service. They refused to refund my order or resend it. They guy was rude and did not even apologize. User’s recommendation: You may not ever receive your order. Do not order from them....
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I ordered some shampoo over 5 weeks ago. They sent an email saying my product had been “packed and shipped” the next day. That was a lie. When I email them to ask about this they ignore me and never respond. Start looking and find there are hundreds of BBB complaints about this company, most of the...
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HOUSE OF BEAUTY: I placed an order on 2/6/21 and still don’t have my order! They have lied about it being shipped – the post office does not have it! The company will not answer or return my calls or emails, and the worst part is: THEY CHARGED MY CREDIT CARD!!!! YES I AM PISSED! User’s recommendation:...
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This was a Christmas present and when my daughter first used it there was a burning smell and a rattling noise coming from the inside. I have sent several emails to the company without response. Ive also tried to call them, but no reply. User’s recommendation: Do not order anything from this company.