After being a Hotwire customer for over 2 years, my latest bill was nearly double what I was paying. When I called customer service, I was told that I was being billed an introductory rate. I then contacted some of their competition, and found that all the others charged less than Hotwire’s new charge, with MagicJack the...
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internet speeds are slow and the basic cable forces you to have trash like Fox, OAN and NewsMax in your cable lineup. Unfortunately they con developers into prewiring buildings for their service so they take away your freed to choose ATT and XFinity. It is also more expensive than other cable companies and do not offer any...
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Never located property or adjacent property as locate ticket requested or required. I called twice for locates and no response from Hot Wire. User’s recommendation: Why call for locates, apparently you don’t care about your wire or customers adamage wire could affect.
Its a Saturday and our internet is down. CS rep said no technician on weekend. She scheduled a tech to come Monday. As a result, my child cannot work on an online class and submit a project. At the same time, I cannot do my work online either. No tech support on weekends is unacceptable. User’s recommendation:...
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Excelent attention and disposition to answer my questions and solve my requests from Blaine. Keep up the good work!!!
