Update by user Jun 12, 2020 the cancel letter did the trick i got an email that siad not possible as the order had been turned over to shipping department. no excuses for lack of communication for 6 weeks etc. also they took payment when order was placed which is not a usual thing usually companys take...
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They said they never received our initial order so I sent them a copy and are awaiting a confirmation or delivery
After receiving a well-prepared catalog with attractive prices, I ordered a number of annuals and perennials. They were shipped after 3 weeks, took 10 days in transit, and were mostly dead on arrival. I was able to resurrect a couple, but the rest could not be saved. Their shipping method is seriously unsound: plastic, crushable containers and...
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ordered 21st March received in plastic container in very poor condition after 10 days in transit required shipping label returned which I did in 2nd may on 15th may they can not even confirm receipt of the shipping label never mind when I might receive my order suggest I call again in a week we are busy...
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Placed an order on March 30th. Followed up on April 9th & again on April 21st. When products finally shipped, it was by “slow boat” via USPS. Literally everyone else ships by 2day FedEx. Plants arrived yesterday, IN A PLASTIC BAG! My expectations were immediately dashed when I saw that. All the plants were a major disappointment,...
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