I booked an airfare from Glasgow to the Perth last Sunday and was sent a confirmation that they received the payment. On this confirmation there were no details about the flight, when it was leaving on what day, time etc. Many days later I received an email from them along with e-ticket. The departure time was wrong...
Read more➤
Company_Involved: www.holidaymood.co.uk Booking_Reference: 7SJ09G Submission_Details: the 1st of January 2013, my wife and I booked a direct flight to South Africa On board SAA, flight 237, with holidaymood, the phone with operator Ian, paid for by credit card (£1400) and I received confirmation, after I emailed proof of address, I received my flight Itinerary, I sent of...
Read more➤
This is my experience of booking with holiday Mood Ltd, I have never been treated so disgustingly nor had this happen to me before. You may find the details of the EC Regulations and the the authorities I contacted within the email I sent to Holiday Mood Ltd useful if this happens to you. I booked my...
Read more➤
Holiday Mood provides a terrible and truly dreadful customer service, I strongly recommend to avoid this travel agency. After I booked my tickets with Holiday Mood and the payment was processed, I was told that I had three days to send them a positive identification i.e. credit/debit card statement or a utility bill together with signature and...
Read more➤
I booked our flights on this website airtravelexperts, but the following day i got an email that the flight was booked in error and my money will be refunded within3-12 working days. But that was 3 weeks now and still haven’t receive my money inspite of numerous calls and emails that no reply. I phoned they they...
Read more➤
Fraud, Ignore
I am no longer a 110.shop customer, I have chosen another - much better company that values its customers. At the end of 2019, Eglite was added to the goods on the company's website, with the text that if the goods are not delivered by Christmas (24.12.2019), then the buyer will be transferred USD 50 (110.shop in cash). I ordered several goods, which were marked with a Christmas tree, but, to your detriment, I received the goods on 27.12.2019. - hence, later than indicated. By calling 220 each operator says something of his own, but in the end says that the truth is me and that the manager will contact me. I have called the company several times, e - mails have also been sent. All the time I only have Sola and Sola that the manager will contact me in a week, but it has not happened yet. I always wait patiently for 2 weeks and call again. At the last call, the operator already said that the manager should contact me today (the conversation took place on 05.05.2020), at least explain the situation and then think about what to do next. And what do you think? Anyone contacted? Of course no. It's been almost 5 months. I don't believe that I can't communicate with my customers in 5 months. Sorry, you can't add conversation entries here, add them all! Because, yes - I have an option on my phone to record conversations
Read more...
