No place to store luggage, had to wait in lobby or outside with at least 10 other people waiting. Absolute pig pen, dirty, dark and scummy. Dangerous area as well. They refused to show us a room to check conditions. We then chose to cancel our reservation and got the *** out of there! They said I...
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After a late night check-in, my husband and I woke up and went to pack our clothing Im prepared to leave. In the light of day we discovered a dirty towel was left between the cushions of the couch in the room where we stayed. In addition there was got garbage in the trash that was never...
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Update by user Jun 17, 2021 After being spun from customer service rep to rep to store manager telling me he refunded half my stay but he didn’t. Then he told me I had to contact price line to get the refund and when I contacted them they had no idea what he was talking about. The...
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We checked in at Holiday Inn Express in Flagstaff Az., on 5/11/2021 I informed the desk that we were at the end of a 3800-mile vacation, and auto problems required us to have our auto towed home in the am (200 mi), so if my card didn’t have a balance left could I pay…
I will no longer stay at a Holiday Inn because you are encouraging illegal immigration by having them stay at your hotels especially in Chandler, AZ. Why are you allowing this? These people need to go back to their own countries and come here legally. I understand you were a buff Biden supporter but I dont understand...
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