This company has very poor business practices. You better hope your item fits because the representation of sizing is not product specific whatsoever. If you want to return it, you pay shipping costs & if you want to exchange it, you pay shipping costs AGAIN regardless if it qualifies for free shipping when you order it. The...
Read more➤
I ordered a new hat (Large) and it came exactly as I ordered it. But it did not fit (too large). I paid the shipping to return it and asked for a medium. They sent me an EXTRA large hat. They then made ME pay to ship it back and wanted ME to pay the shipping for...
Read more➤
I ordered a hat as a birthday gift for my dad. Their website says to allow up to 3 days for products to be “picked” and shipped. The hat I picked was marked as in stock and ready to go. There was no indication on the website or during the checkout process about orders taking longer than...
Read more➤
Placed a hat order on 3/15/18. On 3/16 was told on backorder. Emailed to check on order on 4/10 & was told it was scheduled to ship on 4/30. Emailed around 5/7 since I had not received item and, without explanation, I received an email which refunded me for the item….
i ordered a large size hat on 12/3/2017, I received size small. I contacted them and they gave me the information to send the hat back, but that I would have to pay return shipping and to have it reshipped, even though the error is not mine. I contacted them again in January, they acknowledged that they...
Read more➤
