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I am a senior living alone, Saw Great Call, also called Lively advertised . The advertising made it sound like it would be just the phone for a senior living alone. Purchased a phone and signed up for their service. When I tried to make a call I had no service. Returned the phone and cancelled the...
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The staffer who helped me was kind enough to help me find a flip battery. He helped. Others didn’t. My battery in question arrived this morning, Jun 2, 2021. He helped me. User’s recommendation: Find the kindest staffer and keep him/her.
Update by user Jun 13, 2021 Great Call sent an e-mail. I gave them my e-mail and home phone number and said they could contact me at either one. I have heard NOTHING from Great Call since. The only resolution to this issue is that I have switched to another phone service. It does not address the...
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I purchased a new Jitterbug Smart2 to use with a different carrier. After 3 days of calls with GreatCall (GC) and being told something different by literally every single person, I was finally told I “broke the phone” because I changed the SIM card – even though GC…
I ordered a cell from this company but changed my mind the same day. I called them back to cancel the order. They said I was too late. The pkg got here I refused it like the sales person told me to do. I did not even touch the pkg. UPS delivered the pkg back to them...
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