Global tel link has a phone directory for inmates to be able to call home rather by house phone or cell phone calls. Global tel link call policy is made not to. Give rufunds for any cellphone dropped calls three way calling and or any other reason due to high volume called through cellphones. Their are over...
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Over a dozen times and ten different people have told me do many different policies and procedures. This last one really tops the cake. According to the customer service department I can only pay my bill with a credit card thats billing address matches the address on the phone bill that I had to submit to open...
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Their network fails all the time and on Christmas Eve all the video conference which cost $10 each did not work. When you call to complain they say it is on your end which is wrong since the error message even said their network was down and all the inmates had the same issue who were in...
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i had an account with them for over 3 years with a phone number at my old address. i had to move this past jJuly of 2009 and that is when the night mare started. it is now sept. 6 2009 and i still do not have a phone account with them. they said to send them...
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We have had to use GTL phones and services off and on for the last 2 years. At first, the collect calls from prison came through our local telephone provider, but shortly thereafter, GTL put a freeze on our communications until we paid them for the privilege to use their services instead of our local company. The...
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