Georgia Natural Gas



Georgia Natural Gas

Average Rating:

2.97 / 204 votes / 22 reviews
Georgia Natural Gas
P.O. Box 105445, Atlanta, Georgia, 30348 – 5445
United States
Phone: (877) 850-6200
Web: https://gng.com/

Category: Utility

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Complaints & Reviews — Georgia Natural Gas

I ordered service on May 4th and received confirmation emails with the account number and set up date. I also set up my login and received and account number. After I received an email on 5/10/2021 stating to cancel my previous order for service with Gas South I proceeded to call and email the information. I was… Read more➤

I converted to GNG over a year ago for a better rate. When it came time to renew in November, it didn’t go well. Suddenly, in January, I received a bill for $490, triple what I expected @ 1.59/therm! They didn’t honor the negotiated rate. When I called to straighten the matter out, the customer service person… Read more➤

Need to set up an appointment to get new gas connections for a fire bowl and a grill

Old gas line beside house is damaged but not leaking

Remove my name from this thing I don’t owed you guys anything . your associate didn’t wrote my note stat that I’m moving out of the country and turn off the service .so now charge me and messed up my credit ..

Customer service are the worst they can’t even talk you don’t understand them and they keep saying they can’t find the account just to place you on hold. They should need to hire different people or trained them better

I was told to pay my bill by a certain date to avoid interruption. I paid my bill over 10 days before hand to avoid any risk of interruption. Georgia Natural Gas cashed my check and still disconnected services and told me it would take a week to get services back on. I am looking for another… Read more➤

Update by user Nov 23, 2018 Ahhhh, i hate when my phone mis-types Autocorrect: therm and fraud Original review posted by user Nov 23, 2018 Was enticed by low them deal but you’ll pay one way or another from these scammers! Was charged a full month of fees for one day of service. Talked with customer service… Read more➤

I just switch to GNG on 11/1/2018 and they have the meter reading on 11/2/2018. They send me a bill for $78 for the base change and service fee and tax for 1 day. I called their customer service and they are reuse to waive the fee or reduce the charge. Their…

Update by user Dec 09, 2018 I did not hear from GNG except a canned response email. I switched carriers and now await the refund of $266.00 that is owed to me. Will update on how long it takes to give me my money back. Original review posted by user Nov 09, 2018 I have been with… Read more➤

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