Average Rating:

3.67 / 180 votes / 9 reviews
Genworth Financial, Inc.
7901 Stoneridge Dr, Pleasanton, California, 94588
United States
Phone: (888) 436-9678

Category: Insurance is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Genworth, or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Genworth

I have been trying to file a claim for home care services for my 89-year-old father. He has been paying premiums to Genworth for many years — thousands of dollars going to that company. Now that he needs to get benefits from Genworth, we are having to jump through so…

9 Aug, 2020

Genworth Won’t pay


Genworth denying claim for mother User’s recommendation: do not use this company.

I broke my right ankle which required surgery to insert a plate and several screws. I was in the cast over two months and required over three months of physical therapy. The representative that came to my house submitted a report and my claim was denied. Forget chore…

23 Dec, 2019

Genworth Beware…unethical

I have paid in over $53,000 in premiums,monthly rates raised to impossible amount,they refuse to refund payments already made…only option freeze account,and use my paid installments,when necessary…if they approve claims.

I have been paying long term care for years. I have changed the policy and in all cases including the original sales persona and not until a call on the phone this week was I informed that I was paying a fee for paying quarterly. I have called the insurance commissioner. Genworth committed to and promised to… Read more➤

Update by user Sep 07, 2018 Genworth did not contact me or explaied why it took them over a year to payback my Cash Value on the Surrendered Life Insurance policy Update by user Sep 07, 2018 Yes, Genworth finally paid back my Cash Value. Vijayakumar A. Tipnis Original review posted by user Jul 29, 2018 One… Read more➤

With Genworth Life Insurance Company, If you have an annuity that pays you money, you have to sign and notarize a form that you are still alive every year, to receive benefit payments without interruption. Now my bank will not do this and it is really inconvenient to find someone who will do it! They don’t even… Read more➤

18 Apr, 2018

Genworth Buyer beware!!!!

My father has had this long term health care policy for a long time. He had accumulated over $150,000 in benefits. At the the age of 86 , and health starting to fail him, and finally retiring because of that, he was in need of using some of the accumulated money from…

yes always rude I’m sorry this happen to yu call so so they will be able to help you . My mother did reverse mortgage through them we were promised I would be put on deed .didn’t happen.when I turned 62 .well laws changed they lied all the way through the process now my my passed last… Read more➤

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