Gems TV / General Entertainment and Media

Gems TV / General Entertainment and Media

Average Rating:

1.51 / 83 votes / 5 reviews
General Entertainment and Media Ltd
14-25 Valleywood Drive Markham Ontario Canada - L3R5L9
Phone: 14165629090

Category: Satellite and Cable TV

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Complaints & Reviews — Gems TV / General Entertainment and Media

I bought a beautiful ring for my best friend in march and a stone fell out, so I called gems TV and they told me that it is outside the SIX MONTHS guarantee!!! I didn’t realize that their jewellery only lasted for sis months:-(, so buyers beware, you only get a six month guarantee and after that… Read more➤

I have been shopping at Gems TV since Nov. 2007. The faceting quality of their stones isnt't the best, especially on their high end stones…Tanzanite, Ruby..etc. Some of their low end stones are pretty good. The prices are better than the Mall stores…so I would say spend only what you can. The Hosts are trained in selling… Read more➤

I purchased a chain from Gems TV and they sent the wrong item. I sent it back well with in the 30 day return window. They sent the same chain back to me and are now claiming it is not a Gems TV item and will not refund. I have called and all they say is they… Read more➤

Gemstv shipped to the wrong address. Asked me to go to the old address and retreive the package (UPS left it on the door step). After calling them three times, each time being on hold for 15 mins or more, the representative would not let me speak to a supervisor. Each rep wanted me to go get… Read more➤

They have terrible customer service. I made an order of 5 rings in one night and decided the next day that it was impulse buying and called them to cancel. They were not very helpful and said that my order had been processed and that it's on it's way. However, the representative whom i talked to said… Read more➤

Poor service

Slow unnecessary pre-hospital item on the 2nd floor Recommendation # 1: If all necessary pre-operative examinations have been performed in the hospital, please prepare a portfolio with them instead of letting a seriously ill person run around the city looking for a place open that prints everything because you like papers instead of electronics. Please think about the patient, not yourself. Tip # 2: Remove the pre-station and put up a large colorful poster next to the locker room - "change into the ward's clothes and walk through the locker room at the nursing desk". Complaint about item 2nd floor: 1) I did not eat, did not drink, got up early, was worried, stood in the Queue registration at the inpatient hospital with thoughts about the immediate planned operation and the surgeon / anesthesiologist / nursing team, "waiting for me", but in front of the other Queue, where I was stuck for a long time. I realized that it was my turn in the long wait, because the person nodded at me and then at the chair at his table, just as I called the dog in the car. 2) read a series of documents that shocked me, because I had everything with me only due to a divine coincidence, the hospital had not said that I had to print and prepare for the operation. I asked about one document, which was followed by an aggressive attempt to give only what I understood and only then to start asking for what I do not understand. This slowed down the process a lot, because I was no longer allowed to give my folder, but I had to sort everything out and find one leaflet I was asking about, and take it out and give it to the folder. If it is a strange ineffective official policy of the hospital towards patients, rather than that person's arbitrariness, it should be printed and placed on the table, simply to avoid aggressive shouting. No one wants to be aggressively caught before a major operation. 3) followed by a long paperwork, I did not read everything, because the prepared operating room / surgeon / anesthesiologist / team of 3 nurses was waiting for me all this time. Unfortunately I have to say fortunately down the registration before that many did not work card limit, afraid to imagine if they were all here before me. The surgeon would really have to wait. 4) aggressively awarded something for one blank in the form of Lines, which once again no one had told me that I had to fill in myself. 5) When collecting belongings, keys, papers, and changing sweaters, I did not notice from the stress of pre-surgery that the mask was slightly slipped, which I always wore properly. The person in the item started shouting, splashing saliva on all sides, I didn't even understand what, because I wasn't looking in the mirror and I didn't know about the mask. In general, she put me in a dangerous situation, because with a negative covid screening I went to a serious operation with postoperative supervision in the hospital, but her 1x mask prevented only a minimal part of the spills, which could most likely contain the virus, knowing how many doctors and support staff are infected. A person who has no understanding of courtesy may not work in the service sector. Maybe put him in a clean room, but not where people come for heavy and risky surgeries, because the level of stress is already so high as to waste time on unprofessional behavior.

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