Hi, I would like to file a complaint regarding the service. I have send out a package og 1.3 kg (refer to the picture below), but the recipient didn’t received the full item (refer to the video). The tablet is missing. The item were send out from GDEX Malaysia (Sibu, Sarawak Branch). Please take further action regarding...
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On 24/5 sender updated my parcel has been shipped. After 2 phone call have been made to customer service, finally my parcel delivered on 29/5. I noticed that box of my parcel broken and damage. As i open the box, i found out that the delivered item (bicycle) got scratched at many place. You can see the...
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Hello again, This is my second complaint since yesterday. After I complaint, Kuala Pilah Station call back to claim receiver name is blank. How come this thing happen since one day before they call and claim cannot deliver my parcel. Then again, when they call on yesterday; same thing as I’m predict that they advise us to...
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Hi to the management, With due respect, Kindly please find the tracking number for you further information. I would like to lure your attention to an important issue that I have faced receive due to your services. Why this type of GDEX dispatch guy don’t want to sent door delivery? We paid for delivery, so you guys...
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Declined
Hello! I was just refused to be served at Lage Akropole cafe because I had a small dog in my bag. When I said that I visited Lage with the dog all the time without any problems and met only the kind sellers, this employee didn't think of anything smarter to say that it's because of Covid-19 (!), I have no idea how it is related. Lunch was happily eaten in another cafe, but the impression of your institution, which I once had great respect for, has unfortunately been damaged. Although it seemed to me and those who were with me that it was up to the seller to decide which customers she wanted to serve and which she did not. Sincerely, Julia
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